Guide to Astra Dashboard Reports

Last updated: July 24, 2026

Your Astra Dashboard offers four reports that give you visibility into your program's transaction activity:

Transaction Report
Debit Transfer Activity Report
Chargeback Report
ACH Returns Report

Use these reports to reconcile your records against three key sources:

Your settlement account. Match transfer amounts, fees, and statuses against the funds Astra settles to your account.
Your external bank account. Track funds debited or credited to your bank account, including interchange and network fees, chargebacks, and ACH returns.
Your monthly invoice. Verify interchange and network fees, and Astra fees billed to your program each month.

Each report focuses on a different part of your program's activity, so you may need more than one report to fully reconcile a given period. The sections below describe each report and the fields it includes.

Transaction Report

The Transaction Report gives you a detailed record of every payment transaction processed through your program. Use this report to reconcile transfers, track fees, and monitor the status of individual transactions against your settlement account and monthly invoice.

Each row in the report represents a transfer or a segment of a transfer. The report includes the following fields.

Field	Description
`astra_transfer_id`	Unique identifier for the Astra transfer. A transfer represents the full end-to-end payment and can include multiple segments (for example, a pull followed by a push).
`transaction_id`	Unique identifier for an individual transfer segment (for example, a single pull or push) within the Astra transfer.
`transaction_type`	Type of card transaction segment: AFT (Account Funding Transaction, a pull of funds) or OCT (Original Credit Transaction, a push of funds).
`transaction_status`	Current processing status of the transfer segment.
`transaction_amount`	Dollar amount of the transfer segment.
`line_item`	Billing line item (transfer rail or type) that this row is priced under, such as AFT, OCT, OCT_XB, C2C, C2A, A2A_T_PLUS_1, A2C_GROSS_CREDIT, ACH_STANDARD, ACH_SAMEDAY, RTP, FEDNOW, or BOOK.
`line_item_type`	Whether this row represents the overall Astra transfer (parent) or one of its underlying transfer segments (child).
`sequence_number`	Order number of this transfer within its transfer type for the billing period.
`billed_at`	Date the Astra transfer was initiated.
`astra_fee`	Fee Astra charged for processing this transfer segment, in US dollars. Contact your Astra representative or reference your contract for details.
`client_assessed_fee`	Fee your program collected from the end user at the time of transfer.
`network_fee`	Fee charged by the networks or schemes, such as Visa, Mastercard, or Discover.
`interchange_fee`	Fee charged by the issuing bank. This field is empty if the acquirer doesn't provide transaction information at the interchange level.
`user_id`	Unique identifier for the user associated with your program in the Astra system.
`client_id`	Unique identifier for your program in the Astra system.
`client_name`	Display name of your program in the Astra system.
`created_at`	Date this record was added to the pricing report in the Astra system. This field is for internal use only.
`updated_at`	Date this record was last updated by the pricing system. This field is for internal use only.

Debit Transfer Activity Report

The Debit Transfer Activity Report gives you visibility into all debit transfers initiated through your program, including AFT (Account Funding Transaction) and OCT (Original Credit Transaction) transactions only. The report also includes network, network fee code, and interchange category details, so you can reconcile fees against your monthly invoice.

Each row in the report represents an individual transfer segment. The report includes the following fields.

Field	Description
`astra_transfer_id`	Unique identifier for the Astra transfer. A transfer represents the full end-to-end payment and can include multiple segments (for example, a pull followed by a push).
`transaction_id`	Unique identifier for an individual transfer segment (a single pull or push) within the Astra transfer.
`route_step (AFT/OCT)`	Whether this segment is an AFT (Account Funding Transaction, a pull of funds) or an OCT (Original Credit Transaction, a push of funds).
`transaction_status`	Current processing status of the transfer segment.
`amount`	Dollar amount of the transfer segment.
`network`	Network for this transaction: Visa or Mastercard.
`network_fee`	Fee charged by the networks or schemes, such as Visa, Mastercard, or Discover.
`network_fee_codes`	Code that the network assigned to the transaction type. For more information, see Network Fee Codes.
`interchange_fee`	Fee charged by the issuing bank. This field is empty if the acquirer doesn't provide transaction information at the interchange level.
`interchange_fee_category`	Code that the card network assigned to the transaction type. For more information, see Network Fee Codes.
`user_id`	Unique identifier for the user associated with your client in the Astra system.
`created`	Date this record was added to the pricing report. This field is for internal use only.

Chargeback Report

The Chargeback Report tracks every disputed transaction where a customer has contested a charge with their card issuer. Use this report to monitor, manage, and respond to chargebacks, and to reconcile debits and credits against your external bank account.

Each row in the report represents a single chargeback (also called an exception) record. The report includes the following fields.

Field	Description
`exception_id`	Unique identifier for this chargeback (exception) record.
`exception_date`	Date the user filed the chargeback (exception) with the card network or issuing bank.
`exception_type`	Type of exception. Values are `CHARGEBACK` (a dispute that results in a debit), `CHARGEBACK REVERSAL` (a previously filed chargeback that was reversed), or `REPRESENTMENT` (a re-presentment of the transaction to the network).
`exception_code`	Reason code that the card network or issuing bank assigned to the chargeback.
`exception_description`	Human-readable description of the chargeback reason.
`exception_network`	Card network that processed the chargeback: Visa or Mastercard.
`dispute_status`	Current dispute outcome. Values are `Not Disputed`, `Open`, `Won`, `Lost`, or `Unknown`.
`action_status`	Current action or processing status of the chargeback, as reported by the network or issuer (for example, `Open - Merchant debited`).
`days_open`	Number of days the chargeback has been open.
`lost_date`	Date the chargeback status changed to lost in favor of the user.
`transfer_id`	Unique identifier for the Astra transfer. A transfer represents the full end-to-end payment and can include multiple segments (for example, a pull followed by a push).
`transaction_id`	Identifier of the original underlying card transaction that was charged back.
`network_transaction_id`	Identifier that the card network (Visa or Mastercard) assigned to the transaction.
`original_creation_date`	Date the original, disputed transaction was created.
`original_settled_amount`	Settled dollar amount of the original, disputed transaction.
`chargeback_first_name`	First name of the cardholder associated with the disputed transaction.
`chargeback_last_name`	Last name of the cardholder associated with the disputed transaction.
`user_id`	Unique identifier for the user associated with your client in the Astra system.
`client_id`	Unique identifier for your program in the Astra system.
`updated`	Date this record was last updated by the pricing system. This field is for internal use only.

ACH Returns Report

The ACH Returns Report details every Automated Clearing House (ACH) transaction that the receiving bank (RDFI) or originating bank (ODFI) returned or rejected. Use this report to identify return reasons, track recovery status, and reconcile returned funds against your external bank account.

Each row in the report represents a single returned ACH transaction. The report includes the following fields.

Field	Description
`return_transaction_id`	Unique identifier for this ACH return transaction in the Astra system.
`return_date`	Date the ACH return was created, or recorded, in the Astra system.
`return_amount`	Dollar amount of the returned ACH transfer.
`return_code`	ACH return reason code (NACHA return code) that the receiving bank assigned, indicating why the original transfer was returned (for example, R01 for insufficient funds).
`return_description`	Human-readable description of the ACH return reason code.
`return_trace_number`	ACH trace number assigned to the return entry.
`return_recovery_status`	Status of the recovery effort for this return. Values are `recoupment_required`, `recoupment_in_progress`, `recoupment_completed`, `recoupment_failed`, `escalated`, or `information_only`.
`related_user_id`	Unique identifier for the user associated with your client in the Astra system whose transfer was returned.
`related_transaction_id`	Identifier of the original transfer segment that was returned.
`related_astra_transfer_id`	Unique identifier for the Astra transfer. A transfer represents the full end-to-end payment and can include multiple segments (for example, a pull followed by a push).
`related_account_id`	Name or identifier of the source or destination account on the original Astra transfer that was returned.
`related_batch_transfer_id`	Identifier of the batch transfer that included the recovery for this return, if the return was recovered through a batch.
`related_trace_number`	ACH trace number of the original transfer that was returned.

Generate a report

Log in to your Astra Dashboard.
Go to Data Hub > Reports.
Select Generate Report.
Enter a report name, and then select the report type from the Report Type dropdown list:
- Transactions for the Transaction Report
- Chargebacks for the Chargeback Report
- Debit Transfer Activity for the Debit Transfer Activity Report
- ACH Return for the ACH Returns Report
Set your date range, and then select Generate.
When your report is ready, select Download to export it as a CSV file.

S3 Report Delivery Setup Instructions