In this article you will find the list of reports Astra provides for your program.

Transaction Report

The Transactions Report provides a detailed record of all payment transactions processed through your program. This report includes Transfer_Id, User_Id, Transaction_Amount, and more. 

Example of the Transaction Report:

https://docs.google.com/spreadsheets/d/13sehPjlaeJ1fsfQMquJrLRdxbcHfIF2ih-yh10fuSlQ/edit?usp=sharing

Chargeback Report

The Chargeback Report tracks all disputed transactions where customers have contested charges with their card issuers. This report helps you monitor, manage, and respond to chargebacks effectively.

Example of the Chargeback Report:

https://docs.google.com/spreadsheets/d/1hSQtIMdCXupdDVwMmnYtRPTRB6Zc9ih9pKQ9MO0nvCQ/edit?usp=sharing

Debit Transfer Activity Report

The Debit Transfer Activity Report provides visibility into all debit transfers initiated, and also includes the network, network fee codes and interchange categories. 

Example of the Debit Transfer Activity Report:

https://docs.google.com/spreadsheets/d/1sin8xYsU4wp9519uVUX0aHif-kFWKKXCcvdc9mvohQc/edit?usp=sharing

ACH Returns Report

The ACH Return Report details all Automated Clearing House (ACH) transactions that were returned or rejected by the RDFI or ODFI bank. This report includes return codes and return trace numbers. 

Example of the ACH Returns Report:

https://docs.google.com/spreadsheets/d/1E4AVI2R4rcM21o6mxAx99SGdI6yxr-GGMGrBssz0Ar8/edit?usp=sharing

Accessing Your Reports

To download any of these reports from your Astra Dashboard:

1. Log in to your Astra Dashboard

2. Navigate to the Data Hub section, then Reports

3. Click on Generate Report

4. Enter a Report Name and select a Report Type from the drop down

5. Set your desired date range and click Generate. 

6. You will see a download button when your report is ready. 

7. Click Download to export the report in csv format. 

We can deliver the following sets of reports to your S3 Bucket.

Overview Daily

Similar to the Transaction Report, but includes additional fields such as settlement date and addenda. The report interval is 1 day. 

Example Overview Daily:

https://docs.google.com/spreadsheets/d/1tRzbywTyCsUOlQHckGfPvCBXCgjzxkClutbHsO98RLo/edit?usp=sharing

Overview Aging

Similar to the Overview Daily report, except the report interval is 7 days or a custom date range. 

Example Overview Aging:

https://docs.google.com/spreadsheets/d/1zD3tLl_Rz4dPMK1pbSqwoddW8NxRbrtXMXlOxI_M5r8/edit?usp=sharing

Interchange Overview

https://knowledge.astrafi.com/articles/6205711651-interchange-network-fee-report?lang=en

To get started with S3 Automated Report Delivery:

1. Create an S3 bucket and ARN following the instructions in this setup guide.

2. Provide the ARN to your Account Manager.

3. We'll initiate a test send to your S3 bucket.

4. Confirm receipt of the test file.

5. Setup complete! Automated report delivery is now enabled.