User Intent Statuses

Last updated: August 21, 2026

How to Find a User Intent in the Astra Dashboard

To find a User Intent in the Astra dashboard, follow this guide:

https://knowledge.astrafi.com/articles/5184089652-how-to-search-for-a-user-intent-in-the-astra-dashboard

User Intent Status Breakdown

  • pending: The User Intent has been provisioned in Astra's system and we're running various high-resolution checks against their information. This typically resolves within a few seconds, moving on to approved or rejected.

    • Your system will receive a user_intent_updated webhook once the User Intent status changes from pending.

  • approved: The User Intent is in good standing.

  • rejected: The User Intent did not receive a passing grade on one or more of Astra's high-resolution checks.

  • converted_to_user: The User Intent was used to successfully complete onboarding. A User has been provisioned in Astra's system. Only Users can add cards, add accounts, and create routines.

    • A User Intent that has converted to a User will have a link available that takes you directly to the User profile page (see below).