User Intent Statuses
Last updated: August 21, 2026
How to Find a User Intent in the Astra Dashboard
To find a User Intent in the Astra dashboard, follow this guide:
User Intent Status Breakdown
pending: The User Intent has been provisioned in Astra's system and we're running various high-resolution checks against their information. This typically resolves within a few seconds, moving on toapprovedorrejected.Your system will receive a
user_intent_updatedwebhook once the User Intent status changes frompending.
approved: The User Intent is in good standing.
rejected: The User Intent did not receive a passing grade on one or more of Astra's high-resolution checks.converted_to_user: The User Intent was used to successfully complete onboarding. A User has been provisioned in Astra's system. Only Users can add cards, add accounts, and create routines.A User Intent that has converted to a User will have a link available that takes you directly to the User profile page (see below).
