Production Integration Guide

Last updated: July 22, 2026

What to Expect During Your Integration Process

During the Production Integration phase, your program will be conducting real-world low dollar Transfers and doing the necessary preparations for launching your program to real-world Users. Follow this guide to complete your production testing to obtain approval to fully launch.

Please note: Astra will share an official, curated checklist specific to your program at the beginning of the integration. This guide is meant to serve as a general outline, highlighting most, but not all key steps.

Please note: during the production testing phase, your program will be enabled for Transfers up to $10 per-Transfer. Upon receiving go-live approval, Astra will raise your limits to the pre-approved amounts.

Pro Tip Reminders:

Pro Tip: Use the AI search bar in you Astra Dashboard to find documentation and proactively solve issues before submitting a ticket or tagging @Astra Support in your shared Slack channel. You can also use Astra's Dashboard to submit a ticket using templated forms to send us the context needed to resolve your issues faster!

Pro Tip: Please only tag @Astra Support to correspond with Astra's team in your shared Slack channel. Your message will be addressed by our AI agent Otto. In the event Otto cannot fully answer your question, your message will get automatically routed to the appropriate Astra team.

Please do not tag team members directly or send them DMs. This prevents your message from getting routed appropriately and will lead to delayed response times.

Integration Steps

1. Create Your Production Client

Once approved for Production API access, create a Production Client here: http://dashboard.astra.finance/login

2. Submit Business Profile for KYB

Ahead of being enabled for low-dollar, real-world Transfers, Astra needs to KYB your organization. Please submit your business information through the business profile located in the Settings tab of your Astra Dashboard.

Once approved, Astra will fully configure your Production Client for low-dollar, real-world testing.

Pro Tip: Submit all required business information. Avoid submitting placeholder data, as this can lead to KYB rejection or step up verifications, which will delay access to Production testing.

3. Review Your Production Checklist

Review the Production Checklist. Your checklist document lists every requirement for your program to receive go-live approval.

4. Production Testing

Run all required production testing scenarios from the checklist. In addition to testing, there are administrative tasks to complete, such as funding a Reserve account.

Please Note: Until your program receives go-live approval, production testing must be contained to employees of your organization.

Please Note: Production Testing means your program is creating real Transfers with real Accounts and or Cards with real Users. This means all information and data submitted to Astra's platform must be real and accurate. Any placeholder or dummy information is prohibited and will result in User and or Account / Card rejections before Transfers can even be attempted.

Pro Tip: To avoid delays and blockers, please only use real-world information when creating Users and Accounts and or Cards in Production. If your program entails onboarding Personal Users, only use your real personal information. Avoid using proton emails or emails that obfuscate your identity, VoIPs, private IP address / VPNS, and commercial addresses.

5. Submit Your Deliverables

Submit all required items from the checklist. Any items you are responsible for will be marked as "Client" in the checklist. For each item, please add a comment containing the relevant deliverables such as, but not limited to successful Transfer IDs, Demo videos, Screenshots, PDFs, etc.

Pro Tip: Before you submit, double-check the requirements for each row and deliverable. Incomplete or missing deliverables can lead to delays in obtaining Go-Live approval.

6. Astra Reviews Your Deliverables

After you submit all deliverables, please notify our team and we will begin reviewing everything for completeness and accuracy. This typically takes 1-2 business days.

7. Technical Account Manager Performs API Log Review

In parallel to item 6, your Technical Account Manager reviews your API logs to validate how your integration behaves, handles errors, and uses the API overall.

8. Make Revisions if Needed

If any deliverables require revisions, your implementation manager and or technical account manager will reach out with clear, actionable next steps. Items that most commonly require revisions or missing deliverables include, but are not limited to:

  • Transfers

  • Demo Videos

  • API Logs

9. Final Review Before Go-Live Approval

Before we grant Go-Live approval, our team conducts a final review to ensure everything is in order. This includes, but is not limited to the following checks:

  • Production client configuration is complete

  • All deliverables have been reviewed and approved

  • All invoices are up to date

  • Reserves have been received

  • If applicable, all requested revisions have been completed

10. Go-Live & Launch

Once everything is marked as completed in the Production Checklist, your program will receive the green light to officially launch your Astra integration to real-world Users. It's at this moment that our team will increase your program's limits to match the needs of your use cases.